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Office of Quality, Safety & Value (QSV)

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Purpose

The Office of Quality, Safety and Value (QSV) will enable the Veterans Health Administration to provide the best healthcare value to the Veteran by ensuring outstanding population health and an excellent and seamless patient experience with the lowest expenditure of resources. QSV will do this by anticipating and managing risks across the enterprise, by ensuring VHA clinical and business processes are highly reliable, by educating our workforce, and ensuring VHA has highly effective collaborative teams dedicated to improvement.

Mission

Enhance the quality, safety, reliability, and value of VHA’s clinical and business systems by enabling innovative, enterprise-wide approaches to compliance, risk awareness and continuous improvement.

Vision

Lead the Veterans Health Administration to become the Veteran’s most trusted choice for high-quality, safe and reliable care.

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